1. Acceptance of Terms

By accessing or using this website or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
 

2. No Medical Advice

All content on this website is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

• Always consult a qualified healthcare provider

• Do not disregard professional medical advice based on website content

• In case of emergency, call 911 or seek immediate medical attention
   

3. No Provider-Patient Relationship

Use of this website, including submitting forms or inquiries, does not establish a provider-patient relationship unless and until you are formally accepted as a patient and all required documentation is completed.
 

4. Services

Heal at Home provides mobile and/or in-person healthcare services, including but not limited to wound care and related clinical services.

All services are subject to:

• Clinical evaluation and medical necessity

• Provider availability

• Geographic service areas

We reserve the right to accept or decline services at our discretion.
 

5. Appointments & Cancellations

• Appointments may be scheduled via phone, email, or online

• Patients are expected to provide reasonable notice for cancellations

• We reserve the right to reschedule or cancel appointments as needed

• Missed appointments may impact future scheduling

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6. Fees, Billing & Insurance

• Services may be billed to insurance when applicable

• Patients are responsible for co-pays, deductibles, and non-covered services

• Fee-for-service arrangements may apply depending on services provided

• Payment terms will be communicated prior to or at the time of service

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7. Electronic Communications

By using our website or providing contact information, you consent to receive communications electronically, including:

• Emails

• Phone calls

• SMS/text messages related to your care

Standard messaging and data rates may apply.

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8. Website Use

You agree not to:

• Use the website for unlawful or fraudulent purposes

• Attempt to gain unauthorized access to systems or data

• Disrupt or interfere with website functionality or security

9. Intellectual Property

All website content, including text, graphics, logos, and materials, is the property of Heal at Home and may not be copied, distributed, or used without prior written permission.

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10. Third-Party Links

Our website may include links to third-party websites. Heal at Home is not responsible for the content, accuracy, or practices of these external sites.

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11. Limitation of Liability

To the fullest extent permitted by law, Heal at Home shall not be liable for any damages arising from:

• Use or inability to use the website

• Reliance on information provided

• Delays, interruptions, or errors in service

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12. Compliance with Laws

Heal at Home operates in compliance with applicable federal and state healthcare laws and regulations. Patients and users are expected to comply with all applicable laws when using our services.

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13. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted with a revised effective date.

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14. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Ohio.

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15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Heal at Home
15728 Lorain Ave. Unit 319
Cleveland, Ohio 44111
📞 216-230-3968
📧 compliance@healathomeoh.com

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16. Acceptance

By using this website or our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.